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Q How about shipping?
A First of all, we choose the best packing method to reduce the volume and save freight. Second, if you have your own freight forwarder you can also choose to inform. Third, if the goods cannot be delivered to your country, please contact us
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Q who are we?
A Based in Anhui, we will sell to North America, Southeast Asia and other regions from 2022. More than 200 partners around the world are also professional manufacturers and suppliers.
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Q What shipping methods do you support?
A We support EXW, FOB, FCR, DDP, DDU, and other shipping terms as needed.
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Q What payment methods do you accept?
A We typically accept T/T and L/C, and we also support Alibaba Trade Assurance.
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Q What is your after-sales service?
A If there are any quality issues, we will compensate with replacement products in your next order.
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Q What is your production lead time?
A • Samples: 1–15 days
• Bulk orders: 20–35 days (depending on order quantity)
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Q Do you provide samples?
A Yes, we can provide samples.
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Q What is your MOQ?
A For OEM orders, the standard MOQ is 500 pieces, but for first-time orders, we can accept around 300 pieces. If no customization is needed, the MOQ can be lower.
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Q Do you support OEM?
A Yes, we accept customizations for shape, fabric, color, and logo printing.
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Q How do you ensure quality control?
A We have three quality inspectors, and each product undergoes a 20-hour inflation test to ensure its quality.
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Q Can I visit your factory?
A Yes, we warmly welcome you to visit! We can arrange pickup from the nearest train station or airport for your convenience.
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Q Where is your factory located?
A Our factory is located in Suzhou, Anhui Province, near Shanghai Port.
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Q What is your production capacity?
A Depending on the mattress size, we can produce approximately 1,000–2,000 inflatable mattresses and 2,000 inflatable pillows per day.
